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Hands on: Transcribing with Otter.ai

  • Start: 13th June, 2024 @ 2:00PM
  • End: 13th June, 2024 @ 3:30PM
  • Online

Otter.ai is an online tool and app for capturing audio recordings, creating notes and drawing out themes from your conversations.

We’ll show you how to make the most of a free account. However, Otter.ai has affordable upgrades that will suit many small charity and community organisation budgets.

This is a practical hands-on course. There will be mini tasks set during the session so you gain confidence in using Otter.ai for your interviews with beneficiaries and key stakeholders.

We’ll also share other free and affordable online tools that can help you transcribe your audio and video recordings.

This session will cover

  • Record a conversation
  • Import audio recordings
  • Edit text and speaker tags
  • Export your audio and text files
  • Identify themes
  • Share with others privately and publicly

Pre-course requirement

You will need to create a free Otter.ai account prior to joining the training. It takes a couple of minutes and does not require a credit card to get started.

Am I eligible for this course?

Priority for this course will be given to Trust for London funded small charities and community organisations working in London.

Is this course for me?

This course is for anyone working or volunteering for a small London charity or community organisation that wants to capture the voices of people they work with, for example, for impact stories or lived experience interviews.

Course format

Online technical group training

This is an online interactive live training session. You’ll take part in interactive exercises such as breakout room discussions, polls or chat conversations.

You will be asked to complete individual technical tasks on your PC or laptop. You will not be able to join this training using a mobile device. It’s likely that you will need to either create online accounts or download appropriate software, which we’ll tell you about in advance.


Clare Chamberlain has worked in various roles at London based CVS organisations since 2008 and joined Superhighways in June 2020. She is a Data Support Adviser, helping small charities and community groups to better use the data they collect when supporting communities, to clearly share the story of their work.