Support clients to secure privately rented homes

Support clients to secure privately rented homes

STAR works with clients who are nominated by partners St Mungos work with in finding them private rented accommodation. We assist our clients to secure private rented sector accommodation. The service works towards targets to help secure homes for vulnerably housed and homeless people in the private rented sector.

Project/Service: St Mungo’s STAR Partnership

Location: Rushworth Street, Southwark  

Support and supervision from: Colin Gordon 

Commitment: 2 weekdays per week between Mon – Fri from 10am – 4pm for a minimum of 6 months

What will I be doing?  

We are looking for volunteers to support identified clients who are looking for their own accommodation in the private rented sector. This would involve collating referrals, doing assessments, searching sites such as Gumtree for suitable accommodation, supporting clients to make phone calls / viewings / signings with agents/landlords.  Keeping updated records on Opal. 

You may also be a supporting hand as our clients make the big move to living independently. 

What we are looking for:

  • Ability to work on own initiative

  • Are committed, patient and reliable

  • Have a friendly personality and 

  • Have the ability to work within the team

  • Have good communication skills 

  • Are confident using IT and the internet, with experience of using search websites!

  • Have the ability to understand the financial situation of clients, including benefits and rent deposit schemes (this information will be provided to you).

  • Are confident communicators and have the ability to demonstrate good communication skills to others and can encourage people with less confidence in themselves to overcome challenges.

  • Are able to empathise with vulnerable people at a difficult time in their lives, and understand the important need for confidentiality

What support will I receive?

  • Induction training to prepare you to volunteer and access to additional training 

  • Regular support from your volunteer supervisor 

  • There is a dedicated Volunteer Services team to support your volunteering  

  • Out of pocket travel expenses will be reimbursed. 

I would like to help:

Complete the online application form which is available on our website. If you need support with filling out the online application please get in touch.


Telephone: 0203 8566160

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