Ask yourself – when was the last time you simply asked a client or beneficiary to tell their story? How did you capture their story in their own words?
Holding conversations with a purpose are more personalised than surveys. Recording your interviews can be a lot easier for you and more accurate than taking detailed notes.
Conversation also gives them the chance to say what they think and feel without the pressure of writing. With 7.1 million adults in the UK having ‘very poor literacy skills’, being able to speak out can be a game-changer.
An intimate experience, if audio is then shared, it encourages the listener to focus on what’s being said and imagine themselves in the person’s shoes – helping your stakeholders to connect with the challenges, hopes and changes in people’s lives, including the impact of your work.
This session will cover
By the end of this free, practical, interactive course, you’ll know how to:
• Plan your interview questions
• Consider recording best practice
• Select free and affordable tools for audio capture – online hosting, devices, apps and accessories
• Turn your recording into a written transcript
Am I eligible for this course?
Priority for this course will be given to Trust for London funded small charities and community organisations working in London.
Is this course for me?
This beginner’s course is for staff, trustees or volunteers of small charities or community organisations working in London, responsible for capturing testimonials, stories and for exploring how people think and feel.
Course format
Online interactive group training
This is an online interactive live training session. You’ll take part in multiple interactive exercises. These may include breakout room discussions, use of collaborative tools and polls or quizzes. You’ll be asked to complete individual tasks online or offline, which may include peer-group feedback. You may also be asked to complete a task before or after the session.
We’re trying our best to give you a good classroom experience. Please join with video and bring your ideas, creativity, and challenges to share.
Trainer/s
Sorrel Parsons is our Digital Adviser & Training Manager at Superhighways and has 15 years’ experience in supporting charities, community organisations and volunteers in the UK to communicate with the people that matter to them, demonstrate their impact and raise funds. Sorrel is a fan of making digital work on a shoestring.
