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How to say thank you: The importance of volunteer appreciation

  • Start: 6th June, 2024 @ 11:00AM
  • End: 6th June, 2024 @ 12:30PM
  • Online
Each June, Volunteers’ Week offers an opportunity to celebrate volunteers. But how can we show our appreciation to volunteers all year round?

This webinar will explore what research tells us about volunteer motivation and satisfaction. You’ll learn how to put these insights into practice.

We’ll hear from NCVO staff, partners and member organisations who’ll share:

  • tips on how to show gratitude to volunteers
  • practical ideas to better understand what your volunteers really want.

We’ll then look to the future and imagine together what volunteer recognition should look like in ten years’ time.


This event is free.

If you’re an NCVO member, don’t forget to log in to your website account before booking. Follow our instructions if you need help logging in to your website account.

If you’d like to take advantage of our membership benefits, learn more about becoming an NCVO member.

Organisations with a gross annual income of less than £30,000 can join NCVO for free.


By the end of the event, you’ll:

  • understand how good volunteering practice contributes to volunteer satisfaction, inclusion and retention
  • understand how communicating impact can motivate volunteers
  • learn how to engage your volunteers to better understand their wants and needs.

Who should attend?

  • Volunteer managers
  • Volunteer supervisors
  • Volunteer coordinators
  • Heads of volunteering
  • Volunteering leads
  • Trustees
  • Anyone interested in the management or supervision of volunteers

Who’s delivering the event?

The webinar will be facilitated by NCVO’s senior practical support officer, Kate Maule.

It will include presentations from:

  • NCVO’s research and insights manager, Amy McGarvey
  • Vision for Volunteering lead, Laura Lowther
  • Vision for Volunteering learning and storytelling officer, Sarah Tranter.

How will it be delivered?

This event will take place on Zoom. Captions will be available.

We’ll share joining instructions, including the Zoom link, one week in advance.

Timings are as follows.

  • 11.00: Welcome
  • 11.10: Presentations
  • 12.00: Question and answer session
  • 12.25: Signposting and close

Will this event be recorded?

Yes, this event is being recorded and will be uploaded to the NCVO YouTube channel shortly afterwards.

Your access needs

We’re committed to running accessible training and events. We want you to feel welcome, included, and able to fully engage in our sessions.

All online events will have closed captions. We’re also happy to arrange speech-to-text writers or BSL interpreters (subject to availability).

To help us, please share any access needs you have when prompted by our booking form. We may be in touch to ensure we’re making the right adjustments.