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Getting Started with Online Forms and Surveys

  • Start: 23rd May, 2024 @ 1:30PM
  • End: 23rd May, 2024 @ 3:30PM
  • Online

There is a vast and sometimes confusing array of online survey tools available to small organisations which can be used to evaluate your activities or explore a specific area of interest.

In this session we will look at some of the tools available and consider which might be the most appropriate tool for you.

We’ll also look at how to build surveys in a way that will maximise response quality and rates. The best survey tool in the world is only ever as good as the questions it includes.

This session will cover

• How do you get the best out of online surveys?
• How can you encourage a good response rate?
• How can you ensure the quality of the answers?
• How can you make sure to remove biases from questions?

Am I eligible for this course?

Priority for this course will be given to Trust for London funded small charities and community organisations working in London.

Is this course for me?

This course is for staff, trustees or volunteers of small charities or community organisations working in London who are getting started on their data and digital journey and want to better collect, analyse and present data to influence change.

Course format

Online technical group training

This is an online interactive live training session. You’ll take part in interactive exercises such as breakout room discussions, polls or chat conversations.

You will be asked to complete individual technical tasks on your PC or laptop. You will not be able to join this training using a mobile device. It’s likely that you will need to either create online accounts or download appropriate software, which we’ll tell you about in advance.


Karen McLean is a Superhighways Data Support Adviser, helping small charities and community groups gain essential digital and data skills backed by the right tech to achieve their goals.

Clare Chamberlain has worked in various roles at London based CVS organisations since 2008 and joined Superhighways in June 2020. She is a Data Support Adviser, helping small charities and community groups to better use the data they collect when supporting communities, to clearly share the story of their work.