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Digital Skills Lab: Build Your Dream Customer Journey

When
  • Start: 31st October, 2024 @ 1:00PM
  • End: 31st October, 2024 @ 2:00PM
Where
  • Online
BOOK ONLINE

Creating a seamless customer journey is essential for turning visitors into loyal customers. In this Digital Boost x BT Lab, you’ll work in small groups to:

  • Identify common key touchpoints in customer journeys that can improve your own customer experience
  • Analyse a case study of a small business journey and find improvements to apply to your own business
  • Learn how to track and analyse customer interactions to refine your journey and boost conversions

By the end of the session, you’ll have a clear understanding of how to design your dream customer journey and you’ll be ready to start implementing it in your business.

 


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