An Introduction to Managing Challenging Behaviours

This is an introductory workshop which will cover the following objectives:

• Be able to identify different types of challenging conversations​
• Explore why individuals may be display challenging behaviours​
• How to have a conversation with individuals displaying challenging behaviour​
• How to take care of your own well-being when working in challenging situations​

Attendees will be asked before the session to share some challenging scenarios to be used in the discussion part of the activity. Please do not share any identifiable information

The workshop will start promptly at 09:30am. Please arrive by 09:15am.