We are Better Housing Better Health – BHBH – a free service run by the National Energy Foundation which is a charity working to help residents living in, or at risk of living in, fuel poverty to access free advice and support. We are contacting you to ask for help so as many residents as possible can access our service and become aware we deliver it in their areas. We would also like to provide some free fuel poverty training for any frontline staff who may be in contact with those who could benefit from our service.
We have been delivering this service for over ten years now and have recently secured funding from the UKPN network operator to expand to and cover Greater London.
We’re a service that’s free of charge and open to all residents experiencing issues with their home energy. As part of our service, we have a helpline that’s free to call where our team can give valuable tips on how to stay warm at home, provide free home energy visits, sign up those in need of additional support to the Priority Services Register and access grants for energy efficiency measures. We do also issue emergency fuel vouchers (EFV) to those that qualify. Residents do need to be referred by a referral partner through our website to be considered for an EFV.
It’s easy to refer into our service, simply visit www.bhbh.org.uk/make-a-referral/ or call our free helpline number 0800 107 0044.